FAQs

Families are supported with guidance, emotional support, and open communication to help them through challenging times.

Dementia care offers specialist support for memory loss or cognitive decline, helping residents maintain independence, dignity, and purpose through tailored activities and therapies.

Yes. Short-term stays give carers a break or help residents recover after illness or hospitalisation, with personalised care and full support throughout.

We allow unrestricted visiting so families can spend as much time as possible with their loved ones.

Indicators include difficulty with daily tasks, worsening health conditions, frequent hospital visits, falls, weight loss, confusion, or needing specialist equipment. Our team can assess and guide on the right care.

Residential care provides support with daily living, while nursing care includes round-the-clock medical care from registered nurses.

Wellbeing is promoted through personalised care, mental and physical stimulation, social opportunities, and access to all our facilities and activities.

Yes. We provide compassionate palliative care focused on comfort, dignity, and support for both residents and their families.

A 28-day notice period is required for residents wishing to leave long-term care. Our team will support you throughout the moving process.

Gilmerton offers a hair and nail salon, cinema room, communal and private dining spaces, landscaped gardens, and a full activities programme for residents’ enjoyment and wellbeing.

Our in-house chefs prepare fresh, seasonal meals daily, catering to all dietary needs. Meals can be enjoyed in communal dining areas or in residents’ rooms, and special dietary requirements are always accommodated.

Our activities programme is varied and engaging, including arts and crafts, film nights, gardening, exercise sessions, live entertainment, and more. Activities are adapted for all abilities, including one-to-one support for residents who are less mobile.

Yes, each room comes with a private en-suite wetroom, including a toilet, sink, and shower for residents’ comfort and privacy.

Yes, our professional hairdresser provides regular visits to the on-site salon, offering trims, styling, and grooming services for all residents.

Residents are encouraged to personalise their rooms with their own belongings, including photos, decorations, and small pieces of furniture, to make their space feel like home.

Weekly fees cover accommodation, meals, snacks, drinks, activities, facilities, and local excursions. Some additional services, such as dental or chiropody, may incur extra charges.

Fees can be covered by the local authority, NHS Continuing Healthcare Funding, self-funding, or a combination. We guide families through all options.

Our team works with residents and families to explore financial options or alternative arrangements to ensure continued care.

All fees are terminated from the date of death. Accommodation charges may apply for up to ten days while the room is cleared of personal belongings.

If the local authority contribution doesn’t cover the full cost of care, a third party, such as a family member, may pay the difference.

Fees are based on an individual’s income and assets, following Scottish Government guidance to ensure fair contributions. Assistance may be available if income or assets fall below the set thresholds.

Fees are reviewed annually and any changes are communicated at least four weeks in advance. For more information, the team can provide guidance.

Yes. Gilmerton Care Home is regularly inspected to ensure we maintain high standards of care and safety across all areas.

Yes. Prospective residents and their families are welcome to visit Gilmerton Care Home to explore the facilities and meet our team.

Pets may be accommodated depending on allergies and other residents’ needs. Contact the team to discuss your situation.

Yes, prospective residents can arrange a trial stay to experience life at Gilmerton before making a permanent move.